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Corporate job

Software Product Owner

Category: Full-Time

Status: Salary, Exempt

Reports to: Director of Product Development   

Start Date: ASAP




Position Summary

Voted Best Places to Work for seven years, we are a dynamic, San Diego based company with a team of experienced HR professionals offering payrolling, staffing, pre-screening, international services, and overall HR related solutions for temporary workers and contractors. Our dedication to customer service and focus on utilizing technology for streamlining processes is our core philosophy.

Our proprietary software, StaffingNation, has been built to streamline hiring, onboarding, and contractor/vendor management. The StaffingNation team is a dedicated group of software engineers, QA, Product, DevOps and Implementation Analysts that work in an agile environment. We are seeking a detail-oriented Software Product Owner to join our energetic team! The Software Product Owner will partner with business stakeholders and clients to prioritize and drive solutions to help continue to build out and improve our world-class enterprise Contingent Workforce Management tool, StaffingNation.

Key Responsibilities

  • Manage the creation and maintenance of user stories and business requirements
  • Maintain expert knowledge of the StaffingNation product and its API
  • Develop strong partnership and communication with our business stakeholders to prioritize and drive solutions and develop successful product enhancements
  • Develop and communicate product roadmap, communicate status and timelines for projects
  • Partner with clients to provide appropriate solutions for their integration and customization requests
  • Oversee accurate and timely installation and conversion of projects through entire implementation cycle, which may involve one or more of the following: assessing appropriate method and identifying resources for the project; testing any new processes or overseeing the testing and UAT process; and coordinating technical support to resolve issues
  • Ensure successful handoff to appropriate departments for ongoing support following project specific implementations, including writing training documentation, creating screencast videos where appropriate, and providing “train the trainer” sessions with Operations training team

Qualifications & Skills

  • 5+ years software Product Management/Owner experience
  • Strong verbal and written communication skills
  • Prior experience in creating user stories and documents and understanding stakeholder requirements
  • Strong sense of teamwork and collaboration
  • Strong business acuity and customer/client orientation
  • Experience working with developers and the ability to have technical discussions with the team
  • Experience in Agile/Scrum environment specifically in Story/Acceptance criteria development
  • Understanding domestic and international payrolling, MSP services, and VMS tools is a plus
  • Prior experience with HRTech tools is a plus
  • Bachelor’s degree in Computer Science, Engineering, or related field preferred

Salary & Benefits

This position offers full-time benefits, including a comprehensive benefits package. Salary will be commensurate with education and experience.

Application Information

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TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief or sexual orientation.

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