You can easily locate the onboarding and or prescreening statuses of your contingent workers on the “Engagements” tab. This guide will provide you each status and what they mean!
To have a quick view of certain onboarding or prescreening statuses, check out the Customize and Save Views for Success guide.
Onboarding Statuses
Let's take a look at the journey and various statuses involved in the worker onboarding process.
- Invite Sent: The worker is sent an email invitation to create their StaffingNation account to view their offer letter.
- Verifying Location: The worker has selected the link to review their offer and is first prompted to verify their location. This ensures the pay rate offered meets minimum wage law requirements (federal, state, and local).
- If necessary, the offer letter will update to the required minimum wage based off the location provided.
- Reviewing Offer: The worker is in the process of reviewing their offer letter before accepting or rejecting the job.
- Offer Accepted or Rejected: After the worker accepts the job and signs the offer letter, but before starting their employment profile, their status will show as Accepted. If the offer is rejected, the status will show as Rejected, and the Hiring Manager or TCW Account Manager can revise and resend the offer letter.
- Onboarding: The worker is in the process of completing their employment profile in StaffingNation.
- Pending I-9: The worker has completed their portion of onboarding. The 2nd page of the worker’s web-based I9 will need to be completed by a 3rd Party or by the client company on the worker’s first day of work.
- Employer Review: Once the worker’s I-9 has been completed, the TCW Global Account Manager will review all onboarding forms. If there’s missing or invalid information, the Global Account Manager can Redeploy Onboarding documents back to the worker and/or Redeploy I-9 to the 3rd Party or to the client company for completion.
- Note, the engagement can be Retracted/Cancelled at any time between the Invite Sent and Pending Review steps. If the engagement is retracted, the worker’s information will disappear and be deleted completely from the system if the worker has no other active or inactive engagements.
- Completed: The worker has completed the onboarding process and the worker now has an active engagement with the client company.
- Engagement Ended: The worker’s engagement with the client company has ended.
Prescreening Statuses
Within the picture below is a typical journey of a worker's prescreening. Outside of this, there are a few different statuses that may come up. View the definitions below for more information!
Bypassed: Prescreening is bypassed for the worker (e.g., when the worker receives a second job offer and they have already completed prescreening from their first offer).
No Prescreening: Prescreening package is not selected for the corresponding job description.
Pending Worker Auth: The prescreening process has not begun because the worker has not signed the consent form yet.
In Progress: The worker has signed the disclosure and consent form, and prescreening is currently underway.
Complete-Clear: All items in the prescreening package have been cleared.
*Final-Adverse: Can appear if a worker did not meet the requirements for the background check in which you'll be notified prior. Worker will receive a final adverse letter and no longer proceed through onboarding.
Cancelled: Prescreening is cancelled for the worker (e.g., worker decided to not move forward after they signed the disclosure).
Vendor has Status: Used by some of TCWGlobal's MSP client companies, a vendor is who is completing the prescreening for the worker; TCWGlobal is not prescreening this worker.-
Need More Information?
Our team is here to assist you on any questions you may have about your worker's onboarding or prescreening statuses. Please give us a call at 858-810-3000 or send us an email at hello@tcwglobal.