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Meet Jeany Dao
Your Global Support
Team Member

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As your go-to Global Account Managers, we’re here to make sure everything runs like clockwork, so you can focus on the fun stuff while we handle the rest!
 

Below are key areas where I provide support to you and your team:

  • Day-to-Day Support
  • Streamline Onboarding and Timekeeping
  • Assist with Invoice Inquiries
  • Employment Questions
Email Me!

Did I Exceed Your Expectations?

Let me know how I did.

Give Jenay a Thumbs Up!

What Workers are Saying About Jenay

Jenay has been ROCK STAR with helping me since day one!! She ALWAYS responds in a timely manner and has answered every question to help me smoothly navigate the onboarding process with both engagements. They say first impressions are lasting ones, and Jenay has made a great first impression!!

Leighanna is always available! And is always really helpful in pointing me in the right direction to get my questions answered promptly.

Jenay is so professional and helpful in so many ways! I appreciate her attention to detail and support with every "ASK" I share with her! I am so grateful for Jenay!
Leighanna went above and beyond to ensure I got the answers I needed quickly and efficiently. Her guidance was not only helpful but also incredibly reassuring. I truly felt supported every step of the way, thanks to her proactive approach and genuine commitment to my needs."
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Worker Expectations

Timecard Submission Deadline:
Sunday, End of Day

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Manager Expectations

Timecard Approval Deadline:
Monday 2 pm PST

Who Should I Contact About...?

Amplify Manager

  • Information regarding your work schedule including meal breaks

  • Requests for time off or calling out sick

  • Questions related directly to your job duties, pay rates

  • Training, Fingerprinting

TCWGlobal

  • Questions or concerns on your paycheck, tax forms, onboarding paperwork

  • Questions on timecards, accruals

  • Information on health benefits )or email benefits@tcwglobal.com)

  • Assistance with WebCenter or StaffingNation

Account Overview

Amplify has been in partnership with TCWGlobal since February 3, 2016

Current Services Used

Domestic Payrolling

14% for $75/hr or more, 15.75% for $75/hr or less, Day Rate, Commission

International Services + Markup Rate Range
  • Australia: 30%
  • Columbia: 84%
  • Canada: 22%
  • India: 30-75%
  • Mexico: 31%-53%
  • El Salvador: 67-98%
  • Chile: 20-50%
  • Estonia: 80%
  • Egypt: 10-55%
  • Puerto Rico: 26%
Prescreen

Social Security Trace, Multi-State/Jurisdiction Criminal Records Locator, Federal Criminal Record (7-year lookback)

Expenses

3% if over $500

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What Are Amplify's Responsibilities?

  • Workers’ schedule, including providing compliant meal and rest breaks where applicable.

  • Amplify must notify TCWGlobal within one (1) business day of any changes in a Worker’s job description as well as terminations.

  • Amplify will be invoiced for the Worker hours for completion of the sexual harassment training course. 

Worker Benefits

Full-time workers are eligible for ACA-compliant Medical Benefits starting the 1st of the month following 30 days of employment. Amplify is currently enrolled in our Basic Benefits Package.

Check out these helpful links that cover all details and costs:

Worker Guide to Benefits
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Meet Our Software

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StaffingNation

Log in to your StaffingNation dashboard where you can view job assignments, onboarding details, and more.

Log In
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WebCenter

Log in to Webcenter here to locate paystubs and W2s, and to track your time.

Log In
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It's Almost Internship Season!

Elevate your interns' careers with TCWGlobal's strengths-based internship program powered by iAlign.Work. Foster the professionals of tomorrow, ready for success!

Learn More About Internships

FAQs

Does TCWGlobal offer benefits to employees?

Yes, TCWGlobal offers ACA compliant healthcare benefits to all eligible employees. Eligible employees are those who work full-time with an average schedule of 30 hours per week.

How do I add/update the timecard approver for my workers?

 
Don’t hesitate to reach out to your dedicated Account Manager directly either by phone or email to ask for updates on who will be approving timecards for workers. We always recommend listing an additional timecard approver in the event that the primary is out of the office or unable to approve the hours.

Can TCWGlobal employ workers who are on a visa?

Yes, TCWGlobal can provide assistance with workers who are on a visa and we will reach out to the client and workers if the expiration of their qualifying documents approaches during the duration of their assignment with TCWGlobal.

What does the 1099 process entail (time, communication, etc.)?

When a client inquires about onboarding a 1099 worker, forms will be sent to the client and worker. The Compliance Team will receive, review, and forward both forms to the Client Relations Analyst (CRA) with a verdict. If qualified, the CRA will inform the client of the decision and loop in the Account Manager to provide onboarding forms for the worker. If unqualified, the CRA will notify the client that we can proceed as a W2 worker.

Does TCWGlobal provide support across all 50 states? Internationally?

TCWGlobal is equipped to handle your onboarding, invoicing, and timekeeping needs in all 50 states. We monitor any state/county/city specific laws that need to be adhered to so that we remain in compliance. TCWGlobal has an in-house International team that can assist with client needs abroad. Check out our global payrolling capabilities here.

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What Makes Us Different?

Our VIBES initiative sets us apart from traditional Employers of Record by prioritizing community engagement, investment, and social responsibility.

A positive culture within your contingent workforce fosters higher morale, increased productivity, and ultimately, more profitable outcomes. Simply put, our teams work harder for you.