Payment Requests (Bonus, Commission, etc.)

Want to process a bonus, commission or other type of misc. payment for your worker?
Complete our form to capture all the details to ensure timely and accurate payment – it's as easy as 1-2-3! 

1. Submit the Payment Request Form 
   a. For security, you’ll receive an automatic confirmation of the request
2. TCWGlobal will review and process
   a. If any additional information is required, we’ll follow up
3. Once processed, you’ll receive a confirmation email with a summary

Note, if you are a worker and need to submit an expense report, please follow the worker expense instructions here for USA or here for International.

How to Complete Payment Request Form 

Below is guidance for each key section of the👉 Payment Request Form 

1. Client & Worker Information
   
   

   Provide your information and the worker’s general information 

   • For security, an automatic email confirming the submission is sent to the requestor - the worker will not be notified. 
   • When selecting the worker’s country, you’ll notice the local currency indicated, which is crucial for this overall process. 
2. Payment Type
   
   

   Indicate whether the payment is a bonus, commission, or other payment type (for other, additional details will be requested). 

   • For bonuses, indicate if it’s a discretionary or non-discretionary bonus.  
   • USA workers: refer to the DOL Fact Sheet for guidance.  
   • International workers: This varies by country. Refer to the country's labor website or contact your Global Account Manager if unsure. 
3. Payment Amount and Timing
   
   

   Enter the payment amount in the worker’s local currency.  

   • If you need to convert a payment amount to the worker’s local currency, utilize a tool such as xe.com. 
   • For bonuses, confirm if the amount is the desired gross (pre-tax) or net (post-tax). 
   • • If gross: taxes are deducted from the payment amount 
   • • If net: amount must be "grossed-up." A higher gross will be processed for the worker to receive the desired net payment.  

   *For Non-Discretionary Bonuses and Commissions, you can enter the period in which the amount was “earned” (if applicable).  

   • Providing these dates is optional, but helps to determine if additional actions are needed, especially if the worker incurred overtime. 
4. Enter the timing for the worker to receive this payment: next check or on a different date.
   
   • Timing of when the payment is processed will be impacted by the worker’s typical payment schedule, and any processing deadlines for the location.  
   • Submissions after a cut-off may be processed in the next available payroll.  
5. *Optional* Supporting Documentation 

• Attach any backup documentation, such as approval documentation,  receipts, etc. if required based off the nature of the request.  

It’s as simple as that! 

Ensuring accurate and timely payments for your workers is a top priority for TCWGlobal. If additional information is required to complete your request, your Global Account Manager will reach out right away. 

If you have any questions about requesting worker payments, contact your Global Account Manager or hello@tcwglobal.com and we are happy to assist you!