Have a few questions surrounding PTO and leave? We got answers for you!
Below you'll find different various questions on PTO and leave. If you're still not finding the answer you need, please don't hesitate to email us at hello@tcwglobal.com or give us a call at 858-810-3000, and we're more than happy to help. 😊
Eligibility of Various Leave
Do I get PTO, sick time, floating holidays and/or holiday pay?"
- Whether you are eligible and the specifics of your leave policy varies worker by worker, dependent on factors like what client you’re on engagement with, where you’re working, and more. To determine your eligibility, please reach out to hello@tcwglobal.com or call us at (858) 810-3000!
Using Leave if Eligible
As mentioned above, please reach out to your Global Support team to confirm if you are eligible for any various leave! The following questions will apply if you are indeed eligible, confirmed by TCWGlobal.
"How do I know how much PTO/sick time I have?"
- You’re able to view your current available PTO or sick balance in WebCenter by clicking on the “Pay History” tab and then viewing the current available balances directly below the blue tabs (Assignments, Timecards, Pay History, etc.).
Note, the number represent hours accrued, not days.
"How do I request PTO?"
- We recommend connecting with your direct supervisor to request any time off. Double check that you have accrued time available within your WebCenter by following the above question "How do I know how much PTO/sick time I have?".
- Once approved, be sure to submit a relevant timecard for the week you take your time off - Feel free to checkout the WebCenter article for Creating a Timecard if you need any further assistance!
"What if I forgot to submit my time off to TCWGlobal?"
- No worries! You can submit the timecard for that week at any point within WebCenter, just give your timecard approver a heads up on the submission.
- If you need any assistance with creating a timecard for the previous week, head over to the WebCenter Timecard FAQ to learn more!